Alia Tiscareno

Office Manager @ATI Restoration, LLC

Anaheim, CA, US

Oversee and manage a team of six with various job functions and duties relating to emergency service restoration and construction operations - Manage daily functions pertaining to operation dispatch, project communication, project licensing, billing, and general office administrative tasks- Introduce and train new systems, software\'s, and procedures to operation teams, field teams, and office staff - Serve as an extension to the corporate office and handle all planning, budgeting, and executing of company events- Onboard and train new office personnel on company policies, project cycles, operation procedures, timekeeping systems, Salesforce, and overall office functions- Prepare and oversee performance improvement plans and employee terminations - Execute appropriate badge processes and certifications for employees, as required by the client, the company, and OSHA regulations- Process and manage legal procedure notifications pertaining to asbestos removal and demolition- Process payroll for admin, restoration, construction, environmental, and/or contents employees- Create and implement company policies to improve communication, skills, and efficiency- Manage team expectations, performance reviews, counseling reports, HR requests, and merit increases- Anticipate, prepare, and train for industry issues and troubleshoot immediate responses by using proper communication and policies- Prepare and present weekly production meetings with the executive teams to discuss opportunities, workloads, collections, and office information

University of California, San Diego

Bachelor's degree

The Interior Design Institute

Certificate of Interior Design