Ali Saad
Information Technology Infrastructure Consultant @PETRONAS Canada
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WORK HISTORY
Information Technology Infrastructure Consultant @PETRONAS Canada
Calgary, AB, CA
Windows Server (2012, 2016, 2019) Azure AD Connect sync Active Directory & Domain Group Administration M365 Anti-spam, Anti-phishing, Access management Office O365/ Exchange online - Administration- User Management Exchange on-prem 20••••16 and 2019 Administration Exchange 2016 On-Prem Best Practice Analyzer Exchange Server Certificate Exchange Online and on-prem Powershell module SPF and DKIM to Improve Email Deliverability VMware administration Exchange Mailbox Server role and Edge Transport Server role Exchange server reporting for mailbox, distribution list, shared mailbox Microsoft 365 Defender DFSR and shadow copies O365 Tenant migration from On prem-Cloud Multi-Factor Authentication (MFA) for Office 365 Proofpoint administration for email security DHCP and DNS in Univention Corporate Server Excellent Troubleshooting Skills Technical documentation process SolarWinds Monitoring/Administration MS Exchange mailbox exports, distribution group creations, etc. Provide knowledgebase information to the Service Desk team to ensure a high degree of aptitude information Microsoft SharePoint VDI and Virtual Servers (VMWare, Nutanix) administration ServiceNow using for all technical issues Telus TC2 phone system management Process Oriented, focused & able to handle challenging situations.
EDUCATION
Karachi University
Bachelor of Science (BSc), Computer and Information Sciences and Support Services
ABOUT ALI SAAD
Customer focused IT specialist. Extensive experience in project work, diagnosis, troubleshooting, disaster recovery, architecture, design, and administration. Primarily focused on Microsoft Business Technologies with a great passion for Microsoft Exchange Server, Microsoft Azure AAD, AVD, and Office 365. Specialties: Microsoft Exchange Server 2010, 2013, 2016, 2019, Exchange Online, Office 365, Active Directory, Virtualization, Load Balancers. VMware ESXi, Nutanix, Citrix Xenapp, Exchange Online Email Protection, Multifactor authentication (MFA), Solarwinds, Service Now.
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