Ali Kupty
Technical Account Manager Team Lead in Americas at Mastercard Dynamic Yield
- Role
- Technical Account Manager Team Lead in Americas, Mastercard Dynamic Yield at Mastercard
- Location
- Elkhart, IN, US
- LinkedIn followers
- 500 followers
Experience
Technical Account Manager Team Lead in Americas, Mastercard Dynamic Yield
Mar 2025 — Present
Lead and mentor a team of Technical Account Managers, overseeing client relationships and ensuring delivery of high-quality technical consultation and support- Act as an escalation point for complex client challenges, collaborating with Product, Engineering, and Support to resolve technical blockers and improve platform reliability- Contribute to creating and improving internal SOPs to increase efficiency and improve consistency and delivery
Education
Indiana University Bloomington
Bachelor of Science, Tourism, Hospitality and Event Management; Minor in Resource Development
2016 — 2019
Blaizing Academy
Web Development
2020 — 2020
Ivy Tech Community College
Certificate, Bookkeeping/Accounting Technician
2018 — 2019
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