Ali Imran

Datacenter Technician @Contra

Aurora, IL, US

Performed cable and device troubleshooting to ensure seamless network deployment and maintenance. Conducted cabling, racking, and stacking of new devices, ensuring proper connectivity and organization. De-installed and re-installed equipment and components while performing hardware break/fix operations. Assisted with fiber optic deployment, including cleaning and verifying link health on network spans. Worked closely with network engineers via MS Teams to troubleshoot and resolve installation and connectivity issues. Ensured compliance with safety protocols by wearing required PPE, including steel-toe boots, gloves, and eyewear. Installed and configured networking devices such as Cisco SDWAN, routers, switches, and OpenGear console switches. Maintained accurate documentation of networking layouts, installations, and equipment inventory to ensure efficient tracking and management.