Ali Drumwright

Voice Engineer | Cloud Engineer | Leader | Critical Thinker

Role
Lead System Engineer at Wells Fargo
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Ali Drumwright

Ali Drumwright is a highly accomplished engineer and seasoned professional with a wealth of experience in the dynamic field of financial services. His expertise spans across a wide range of technologies, including UC Platforms, Trading Platforms, Microsoft Teams Voice, and project management.Recognized as a reliable and results-driven leader, Ali possesses a remarkable track record of successfully delivering projects and exceeding expectations. His strong suit lies in solution design, operations, implementation, and project management.With a deep understanding of the intricacies of the financial services industry, Ali brings a unique perspective to his work, consistently leveraging his technical prowess to drive innovation and efficiency. He thrives in fast-paced and challenging environments, consistently meeting and surpassing project objectives.Passionate about driving impactful change, Ali is dedicated to staying at the forefront of technological advancements. His commitment to continuous learning allows him to adapt quickly to emerging trends, ensuring he remains a trusted advisor and a valuable asset to any team or organization.When it comes to achieving organizational goals, Ali\'s collaborative and proactive approach sets him apart. He excels at building strong relationships with stakeholders, facilitating effective communication, and fostering a culture of teamwork.

Experience

  1. Lead System Engineer

    Wells Fargo

    Mar 2022 — Present · Charlotte, NC, US

    Lead the review, resolution and implementation for complex technical issues and initiatives related to large scale network applications, data systems, voice and other technical products and services.• Use and create diagnostic, simulation, and other tools to maintain, troubleshoot and restore service or data to systems.• Evaluate and review queries to extract data, create standard procedures and perform programming to fine tune systems supported.• Research performance trends and recommend process improvements.• Perform complex migrations from development to production, upgrades, installations and configurations.• Make decisions in security and regulatory policies to design and implement foolproof secured network solutions.• Assess changes for risk to production systems and assure quality, security and compliance requirements are met for supported areas.• Regularly meet with Senior Leadership to discuss strategy and to provide updates on critical projects. • Identify gaps in current technology processes and recommend changes to assure Service Level Agreements can be supported.• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.• Oversee critical lab certification initiatives.

Education

  • North Carolina Agricultural and Technical State University

    B.S., Electronics and Computer Technology

    2000 — 2004

  • Cisco Solution Courseware Training

    Telecommunications

    2008 — 2009

  • Central Piedmont Community College

    Networking

    2008

  • Ascolta

    Cisco Telepresence Installation Specialist

    2012 — 2012

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Ali Drumwright — Lead System Engineer at Wells Fargo in Charlotte, NC, US | Unifers