Ali Bafagih

Administration Manager @Ronqueen Services

London, ON, CA

Lead and supervise administrative and field support staff, providing guidance, performance feedback, and training to ensure high standards of service delivery and workplace accountability.• Coordinate cross-functional communication between office teams, field technicians, and management to align daily operations with company goals and client expectations.• Oversee financial operations, including invoice generation, client billing, and accounts receivable follow-up, ensuring accuracy and timeliness while mentoring junior staff in financial procedures.• Manage inventory strategy for office, cleaning, and equipment supplies by forecasting needs, optimizing stock levels, and supervising procurement processes to minimize downtime and support team readiness.• Direct fleet management for a 20-vehicle fleet (vans, trucks, SUVs), scheduling preventive maintenance, tracking service records, and coordinating repairs to ensure safety and operational continuity.• Ensure seamless logistics by overseeing the timely delivery of supplies to job sites and coordinating with team leads to anticipate material requirements based on project demands.• Streamline office operations by implementing efficient administrative workflows, supervising daily activities, and fostering a productive, organized work environment that supports both office and field personnel.