Al H.
Trust and Consumer Support Consultant at LinkedIn
- Role
- Trust and Consumer Support Consultant at Linkedin
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Al H.
I firmly believe that any man\'s finest hour, the greatest fulfillment of all that he holds dear, is that moment when he has worked his heart out in a good cause and lies exhausted on the field of battle - victorious\"- Vince Lombardi Currently part of the amazing Member Safety and Recovery team at LinkedIn, where EVERY day this elite group of professionals works tirelessly to make LinkedIn a safe and inclusive place for all members to thrive in their professional pursuits. Previously, as a Strategic Support Partner at LinkedIn, I was privileged with the relationship management of larger corporate accounts. Focused on Account Growth and Corporate User stability. Service driven while building strong & lasting client relationships. Embracing the opportunities to share new LinkedIn technologies with clients and improving service offering to those existing accounts. Delivering action to meet high expectation of the clients which nurtures natural business growth.Previously, as Client Services Manager at LinkedIn, I was a customer advocate of my corporate client account portfolio. Point of contact for client on all issues and communication. Education & training to maximize client success in using LinkedIn tools.Specialties: Relationship Management. Account Management, Contract negotiation, regulatory communication, escalated service issues, and strategic planning sessions with customers. Experience with conversion of major client accounts.A focused leader as past two term President of the International Association of Financial Crimes Investigators - Great Plains Chapter (IAFCI).
Experience
Trust and Consumer Support Consultant
Aug 2007 — Present
Education
University of Nebraska at Omaha
Bachelor of Science Degree, Criminal Justice
1986 — 1991
University of Nebraska at Omaha
Graduate School - Business Administration
1995 — 1995
Roncalli Catholic High School
Diploma
Skills
- Leadership Development
- Hiring
- Strategic Partnerships
- Social Media Marketing
- Sales Process
- Lead Generation
- Information Technology
- Customer Acquisition
- Customer Experience
- Saas
- Contract Negotiation
- Selling
- B2b
- Customer Relations
- Relationship Management
- Sales Presentations
- Social Networking
- Coaching
- Strategic Planning
- Online Marketing
- Sales Management
- E-Commerce
- Time Management
- Client Retention
- Mentoring
- Sales
- Reliability
- Crm
- Recruiting
- Sales Operations
- Customer Retention
- Customer Service
- Salesforce.com
- Direct Sales
- Analytics
- Building Relationships
- Team Leadership
- Customer Satisfaction
- Training
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