Al Gross
Director of IT Operations and Delivery @Zest Dental Solutions
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WORK HISTORY
Director of IT Operations and Delivery @Zest Dental Solutions
Provide strategic leadership and executive oversight for a 50-year-old,$120 million dental medical device organization with 200+ professionals across four offices, ensuring that technology capabilities effectively support business objectives.• Direct all aspects of enterprise information systems, infrastructure, and cybersecurity, including AWS. Azure, and Google administration, data governance, and vendor management.• Serve as Head of Cybersecurity Initiatives, establishing and advancing the firm’s cybersecurity roadmap, risk management framework, and audit readiness.• Collaborate with executive leadership to drive modernization, automation, and selective cloud adoption, balancing innovation with operational integrity and fiscal responsibility.• Manage an annual IT budget of approximately $6M+, encompassing operational (OpEx), capital (CapEx), and private equity-funded technology investments, ensuring fiscal discipline and measurable ROI across modernization programs.• Lead and develop a cohesive information technology team dedicated to reliability, service excellence, and continuous improvement.
EDUCATION
Rutgers University
Bachelor's degree
Princeton University
Japanese Semester Exchange Program
Waseda University
Japanese Monbusho (National Ministry of Education) Year Abroad Scholarship
SKILLS
ABOUT AL GROSS
A seasoned IT leader, IT PMO Director, Director of IT Application Development and holds the IT PM (PMP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), SAFe 5 POPM certified, specializing in Healthcare IT systems, Application Development, Agile delivery and transformation, complex projects involving Global virtual cross functional teams and system integration of in-house developed applications / ERP packages. Al has a strong Operations and Technical Project Management background. On-time, at-budget project leadership. Excellent executive-level presentation and interpersonal communications skills.Al has solid management experience of virtual teams and extensive international business travel, including to UK, Australia, Singapore, Hong Kong, Korea, Malaysia, Indonesia, Dubai, and Brazil. Extensive sales and marketing experience with over 20 years of business experience in Japan, fully fluent in spoken and written Japanese (Advanced business level).
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