Alfredo Ocampo

About Alfredo Ocampo

Broad experience in the delivery and production management of complex digital applications that are efficient, easy-to-use and feature a high level of automation. These applications are multi-million dollar products that transform the organization\'s operation or business.Have worked closely with executives, directors, SMEs, Product owners, Human Factor Engineers, Marketing & Sales professionals, senior application developers, UX designers and Quality Assurance experts to design, produce and implement custom web-based and mobile applications for the financial and telecom industries.Specialized ability to conceptualize and define acceptance criteria or requirements for digital solutions using different methods such as journey mapping, focus groups, formative & summative usability testing, and contextual inquiry. Mastery of all functions of product management. Also specialized in the evaluation of UI/UX design artifacts supporting all stages of the software development process; this includes wireframes, mock-ups, prototypes, visualizations, journey maps, flow diagrams and production graphics. Broad experience applying user-centered design and user research techniques from concept to implementation.Highly experienced working in multiple Lean work environments including Agile with Scrum, Kanban and RUP.Specialties: Product Management E2E, User Research, User Interface Design, User Experience Design, Usability Testing, Information Architecture, Interaction Design, Branding, Technical Communication and Corporate Identity.

Experience

1. Senior Product Manager - Product Owner

   Charles Schwab

   Mar 2016 — Present · Lone Tree, CO, US

   I define and maintain a roadmap for a digital onboarding product used by advisors and investors. My responsibilities include: Conceptualize, create, define and validate user stories, manage vendors, and other functions of technical product management; Gather, validate and incorporate requirements into overall strategy and business vision; Define business cases and conduct analysis to determine a roadmap to provide a way for 3rd party integrators to participate in the solution for proprietary systems; Maintain relationships and conduct interviews to maintain communication on the product roadmap, providing conduit for their input and leverage their participation as a sounding board for usability; Work with 3rd parties to incorporate solutions and participate in testing of solutions; Work with technical teams to provide input into technical analysis for definition and creation of services required to support the online product.

Education

• University of Colorado Denver

  Graduate Certificate, Professional Communication

  2002 — 2004

• University of Colorado Denver

  Graduate Certificate, Communication Management

  2003 — 2004

• University of Colorado Denver

  Master of Science - MS, Technical Communication

  2002 — 2005

• University of Colorado Denver

  Graduate Certificate, Public Relations

  2003 — 2004

• Bentley University

  User Experience Boot Camp, User experience

Skills

• Multimedia
• Kanban
• Usability Engineering
• Corporate Identity
• Photoshop
• Adobe Creative Suite
• Persona
• Wire Framing
• Storyboarding
• Site Maps
• Vendor Management
• Leadership
• E-Commerce
• Task Analysis
• Information Architecture
• Product Management
• Interaction Design
• Rapid Prototyping
• Human Factors
• Business Analysis
• Accessibility
• Card Sorting
• User Experience
• User-Centered Design
• Css
• Heuristic Evaluation
• User Scenarios
• Innovation Development
• User Interface
• Axure
• Business Strategy
• Usability Testing
• User Experience Design
• Mockups
• Art Direction
• Paper Prototyping
• User Interface Design
• Software Product Management
• Usability
• Sdlc