Alfredo Menezes

Full-stack Developer @FlightHub

Montreal, QC, CA

Core developer of \"Mila,\" an AI-powered customer service chatbot that handles over 80% of customer interactions without human intervention, dramatically reducing operational costs.• Engineered a suite of AI agents capable of autonomously processing complex booking requests, including cancellations and exchanges, covering the majority of customer needs.• Developed and maintained business-critical internal platforms for payment processing, accounting reconciliation, and fraud prevention using PHP 8+ and Laravel 9+.• Designed and integrated scalable REST APIs for seamless communication between internal services and third-party providers, ensuring high availability and performance under heavy data loads.• Tech Stack: PHP 8+, Laravel 9+, Livewire, Tailwind CSS, JavaScript, MySQL, Redis, Docker, Kubernetes, AWS, DataDog.