Alfredo Gonzalez

Network Program Director (Program Manager) Pmp, Epm, Npd, Pgm Certified @Ericsson

Miami, TX, US

Overall program responsibility including strategic, benefits, and stakeholder management and governance reviews throughout the program life cycle. Accountable for the Program Deliverables, Financials/Budge, Implementation Performance/Quality, Customer Satisfaction (CSAT), and meeting or exceeding customer and contractual commitments. • Responsible for creating and performing Executive Customer Presentations and Reviews. In charge of building and maintaining excellent relations with the customers. • Serve as escalation point for all internal and customer queries and concerns for the associated program.• Experience with challenging programs covering the deployment of Wireless (GSM, CDMA, WCDMA and LTE), Wireline (TDM and NGN), Data (Packet Core SGSN-MME/GGSN-MPG, MPBN, DNS, FWs), Optical and Mini-link Microwave Transmission (MLT), Network Management, and OEM products and/or solutions. Familiar with Initials, Expansions, Migrations / Swaps, Overlays (3G and 4G LTE), and Upgrades.

Florida International University

BSEE