Alfredo Flores

About Alfredo Flores

ALFREDO FLORESWashington, D.C. f•••••••@yahoo.com • 20••••••08QUALIFICATIONS PROFILEHighly efficient Accounts Receivable / Collections Specialist with experience in a wide range of administrative functions, staff management, accounts receivable, data entry, and operational oversight. Direct wide range of office procedures including administration, bookkeeping, customer service, scheduling, event planning, and special projects. Exceptional interpersonal and leadership skills, with the ability to build positive and productive office teams. Leverage outstanding organizational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency. Outstanding communication skills to build rapport with clients and employees at lateral and executive levels. Proficient in Mac OS, Windows, MS Office, Word, PowerPoint, One Note, Publisher, Access, Excel, SalesForce, Oracle PeopleSoft Financial Management system, WordPerfect, SharePoint, netFORUM, Avectra, Personify, ShoreTel, Aptify, Cvent, Enterprise, Navision, Billtrust, MS Teams Fluent in Spanish. Type 70 WPM. EDUCATION AND CERTIFICATIONBachelor of Journalism – UNIVERSITY OF MISSOURI - COLUMBIAMagna Cum LaudeIntensive Spanish Language Classes - USDA GRADUATE SCHOOL - WASHINGTON, DCPROFESSIONAL EXPERIENCECOSTAR GROUP – Washington, DCAccounts Receivable Specialist - Finance Dept- July 2016 - CurrentPlaced in charge of collecting payment and answering accounts receivable questions of company’s major markets including New York City, Philadelphia and Boston. Worked with sales and billing teams to resolve billing issues and collect payments in an efficient manner. Key Achievements: Trained dozens of coworkers in Billtrust, CoStar’s online payment portal. Updated notes in Enterprise CRM Software so that sales and billing teams are kept up to date on what issues arise from CoStar’s top markets Utilized SalesForce, Oracle PeopleSoft Financial Management system, MS Word, Excel, MS Teams and the Avaya phone system in an effective and efficient manner. Produced ad-hoc reports requested by management on the fly.

Experience

1. Senior Accounts Receivable Specialist at Jll

   JLL

   Sep 2022 — Present · Washington, DC, US

   Provides Accounts Receivable coordination to support large volume transactions for high profile client accounts and responsible for• Oversee monthly group meeting with 22 transaction managers to go over top 50 uncollected deals and how to best resolve issues preventing client from payment• Assist in generating invoices on an ad hoc basis• $1 million recovered in year one project of collecting balances of written-off invoices over 365 days past due • Regularly interacting with management and other internal/external customer departments to integrate solutions that meet the company\'s goals both financially and operationally• Preparation and/or oversight of account reconciliations• Recovery planning• Month end closing deadlines • Utilized Oracle PeopleSoft Financial Management system, Dealio CRM database, CoStar Real Estate Manager, MS Teams, Word, Excel and the Cisco phone system in an effective and efficient manner

Education

• University of Missouri-Columbia

  Bachelor of Arts - BA, Journalism