Alfredo Andreoli
Customer Advocate @Nco Europe
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WORK HISTORY
Customer Advocate @Nco Europe
Preston, GB
Daily monitoring of open invoices; developing regular contact and good relationships with B2B customers; negotiating re-payment plans; providing account information to internal departments; creating processes procedures, policies, and reports that ensure timely payment. Resolving queries internally and externally around payments and outstanding invoices; regular aged debt meetings with colleagues and management; preparing statements, client status reports, and other relevant information; chasing payment and resolving payment queries and disputes. Putting customers on stop and taking customers off stop; reviewing requests to override or review customer credit accounts; reconciliation of aged debt accounts; general support and advice on credit control matters if required by Accounts Receivable Team.
EDUCATION
Università degli Studi di Teramo
Master Degree, Politics and Economics, Graduate and Post Graduate
Arden University
Postgraduate Degree, Data Analytics and Project Management
Adecco Training
Fellow, International Business/Trade/Commerce (English)
Piernicolademaria Seminar
Fellow
ISTAO - Istituto Adriano Olivetti, Ancona, Italy
M.B.A., Telecommunication Economics, Specialized in Management
Adecco Training
Fellow, Internet and Social Media Marketing.
ABOUT ALFREDO ANDREOLI
I am PRINCE2 certified, and I work closely with different departments to develop internal and external NPD projects. I have extensive work experience in project management, controlling and sales, the B2B sector and manufacturing industries. I pride myself on maintaining a pro-active, flexible and reliable approach to work. I enjoy working within a team environment where I can use my own initiative and balance priorities in order to get the job done. My wide experience are in different fields: industrial controlling, financial analyst, b2b sales, marketing, and management. Confident and effective project/product manager with significant experience in a broad range of manufacturing and industrial projects. Proven skills in exploring, designing and implementing solutions and management of change. With a clear understanding of company structures and the decision making process. An outgoing, down-to-earth person who is able to delegate, ability to multitask while remaining detail-oriented, manage and prioritize with strong organizational skills and interpersonal communication. Specialties: Maintaining cash flow, Profitability analysis, analyzing and evaluating (New) Business, knowledge in market Forecasts.
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