Alfonso Agote Robertson
BDR @DevRev | Unifying Support & Engineering Workflows with AI
- Role
- Business Development Representative at DevRev
- Location
- Palo Alto, CA, US
- LinkedIn followers
- 500 followers
About Alfonso Agote Robertson
Most companies struggle with a \"context gap.\"Customer insights often get trapped in silos: buried in support tickets, Slack threads, or backlogs in Jira and Linear.When teams don\'t share context, growth slows down and product development becomes guesswork.Today, I am part of a mission at DevRev to put the customer back at the center of the business.We achieve this by bringing teams together in a unified workspace. By integrating natively with your tech stack, we focus on two pillars:1. Empowering your Customers: I believe people shouldn’t have to wait for answers. We use AI to provide instant self-service for routine issues, from simple questions to complex requests, so customers can act without ever needing a ticket.2. Support should be about resolution, not just deflection. We use native context from across your systems to help AI handle the heavy lifting of classifying, triaging, and resolving L1 and L2 tickets. When a human touch is needed, we ensure the handoff to engineering with a full history of the ticket preserved.Having graduated with honors in Digital Business from Universidad de San Andrés, I approach business development through a technical and analytical lens, While I’m driven by data, I’ve always believed that the real goal of technology is to make it easier for people to connect and work together.If you’re interested in bridging the gap between your customers and your product, I’d love to chat a••••••••@devrev.ai
Experience
Business Development Representative
Oct 2025 — Present · Palo Alto, CA, US
DevRev provides enterprise-grade Agentic AI that runs support, success, sales, and engineering workflows, turning scattered systems into one self-driving operation.• Responsible for identifying opportunities to showcase DevRev’s innovative solutions and building meaningful relationships with industry leaders• Assist in positioning organizations for success by demonstrating how DevRev’s agents foster collaboration, improve productivity, and enhance customer experiences• Collaborate with internal teams to refine outreach strategies and provide actionable insights to the Product and Engineering teams for continuous improvement
Education
Universidad de 'San Andrés'
Licentiate, Digital Business
International Baccalaureate
Full Diploma
CISV
Programa corto de liderazgo juvenil. , Ciencias sociales
St Mary of the Hills School
High School Diploma
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