Alfonso Rojas

Experience

1. Senior IT Business Intelligence Analyst

   Florida Power & Light

   Nov 2021 — Present · Miami, FL, US

   Led the development, support, and administration of Immuta for data security, access management, and compliance, integrating with existing BI processes and ensuring seamless user experience Analyzes, designs, develops, tests, debugs, implements and integrates BI applications into technical infrastructure and existing business processes, including reporting, dashboards and analytical data structures Provides functional guidance to business unit personnel, and develops end user training and business-orientated metadata definitions Designs and writes the scripts required to extract, transform, clean, and move data and metadata Participates in the change management and service ticket management processes, including receiving, resolution monitoring, and ensuring customer satisfaction Works with application vendor as well as licensing of the application Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems Ensures that systems and processes (including those of external service providers) comply with corporate social responsibility, security, compliance, environmental, and other applicable policies, standards, and legislation. Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed Meets daily, weekly, and monthly reporting requirements Performed additional duties as assigned, adapting to changing project needs and team objectives

Education

• Homestead Senior High School

  High School Diploma

  2001 — 2005

• Florida Atlantic University - College of Business

  Master of Science in Information Technology and Management, Information Technology Management Concentration

• Florida International University

  Bachelor's degree, Information Technology

  2013 — 2015

• Miami Dade College

  Associate's degree, Information Technology

  2010 — 2012

Skills

• Security Operations
• Force Protection
• Combat
• Firearms
• Networking
• Protection
• • Physical Security Duties of Base Gates, Towers, Vehicles and Personnel
• Security Clearance
• • Armed / Static and Mobile Security of Camp Leatherneck Military Base
• Counterterrorism
• • Operated and Maintained Multiple Weapons Platform Qualifications
• Management
• • Armed Escorting of Vip Personnel Inside Secured Areas of Base
• Military
• Security
• Weapons
• Team Leadership
• Security Management
• Training
• • Physical Perimeter Security of Base From Multiple Posts
• Physical Security