Alfonso Nathanael
Senior Risk Underwriting & Policy @GoTo Group
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WORK HISTORY
Senior Risk Underwriting & Policy @GoTo Group
Manage the end-to-end credit risk policy process, ensuring regulatory compliance and strong governance. Support vendor management and foster collaboration within the Risk Department.
EDUCATION
Universitas Tama Jagakarsa
Bachelor of Laws - LLB
ABOUT ALFONSO NATHANAEL
I started my professional journey as a call center operator, where daily interactions with customers shaped my understanding of people, processes, and risk from the ground up. That early exposure became the foundation of my career.Over the past 10 years, I have continuously grown and evolved, taking on roles in Quality Assurance, Process Improvement, and Enterprise Risk Management. Each role strengthened my ability to view risk holistically and translate it into practical, well-governed policies. Today, I serve as a Senior Credit Risk Policy Specialist, focusing on building resilient frameworks that support sustainable business growth and regulatory alignment.
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