Alfonso Mendez Atilano
Patient Access Manager @City of Hope
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WORK HISTORY
Patient Access Manager @City of Hope
Irvine, CA, US
EDUCATION
Western Governors University
Master of Science - MS
National University
Doctor's Degree
California State University-Los Angeles
Bachelor of Business Administration (B.B.A.)
ABOUT ALFONSO MENDEZ ATILANO
At City of Hope, I am the Patient Access Manager responsible for leading a team that offers patient access and financial clearance services. This includes outpatient and inpatient services, emergency room registration, and scheduling appointments for primary and specialty care. With over a decade of experience in patient access and revenue cycle management, I have worked in various settings such as emergency rooms, specialty care, and primary care services. My key skills include staff supervision, training and development, insurance verification, billing and payment, electronic medical records management, scheduling and registration, as well as excellent customer service. Additionally, I hold an MS in Management and Leadership from Western Governors University. My goal is to prioritize patient safety and satisfaction, enhance the facility\'s financial performance, and promote City of Hope network of healthcare services.
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