Alfonso Araujo
SVP, Product & Technology @Medux
Signup · Get unlimited contacts
WORK HISTORY
SVP, Product & Technology @Medux
Madrid, ES
EDUCATION
Universidad Rafael Belloso Chacín
Ingeniero en Electrónica, Ingeniería electrónica
ABOUT ALFONSO ARAUJO
As the COO of MedUX, a leading provider of innovative solutions for measuring and improving customer\'s digital experience, I oversee the operations and maintenance of cutting-edge tools and technologies for telecom operators, governments, and companies. With more than 18 years of international experience in the energy and telecommunications sectors, I have a proven track record of delivering quality service, managing large-scale projects, and leading high-performance teams.My core competencies include designing, implementing, and monitoring process manuals and key performance indicators (KPIs) to ensure continuous improvement, efficiency, and sustainability of the business. I also manage the P&L of the area for more than $10 millions USD per year, as well as the customer relationship management (CRM) and people management functions. My mission is to enable our customers to outstand from their competitors, increase sales, reduce costs, and enhance their value proposition by keeping their clients happy and satisfied, anticipating their problems, and avoiding complaints.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.