Alf Butler
Operations Manager @Assurant
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WORK HISTORY
Operations Manager @Assurant
Lead a highly engaged team of analysts and specialists ensuring that the system is successfully processing items at expected quality levels. Also responsible for reporting and metrics for processing, staffing and forecasting.
EDUCATION
Xavier University
MBA, Finance
Wright State University
BS, Management Information Systems
SKILLS
ABOUT ALF BUTLER
Tenacious business systems analyst and leader with over 20 years of mortgage/insurance/banking IT experience. I specialize in helping users identify and document needs and then transforming those needs into solutions. I have experience with analysis of system, training and design issues and in leading a team of business analysts under challenging conditions. I meet customer objectives and ensure their satisfaction under tight. aggressive timelines. In addition, I am experienced at designing and executing reports and in providing online or in-person training and supporting documentation. I\'m also an IIBA member.Specialties: Project management, testing, reporting and analysis, training and support, agile scrum development, process improvement
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