Alex Uvere
Help Desk Analyst | Active Directory | CompTIA Security+ | User Management
- Role
- Information Technology Help Desk Support at Spectrum
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Alex Uvere
Detail-oriented IT support professional with experience troubleshooting hardware, software, and network issues, delivering efficient solutions while maintaining strong customer satisfaction.
Experience
Information Technology Help Desk Support
Jan 2026 — Present
Serve as the first point of contact for employees experiencing hardware, software, or network issues • Log, track, and resolve support tickets using the internal ticketing system •Reset passwords and manage basic user accounts in Active Directory
Education
Coding Temple
Cyber/Electronic Operations and Warfare
Texas Tech University
University Studies , Business/Commerce, General
2014 — 2016
ACI Learning
AWS re/Start Program
Texas Tech University
Bachelor of Science, Restaurant, Culinary, and Catering Management/Manager
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