Alex Usov

About Alex Usov

Leader of Global IT organizations with a proven track record in building and leading distributed IT operations. 15+ years of experience growing startups into thriving businesses. Devised and implemented IT vision across companies, collaborating with stakeholders at all levels, optimizing technology spending, enabling collaboration of global remote teams, staying ahead of the curve in fast-paced environments.Founder of the CommunIT, a non-profit I started with the objective of providing its sixty-plus IT Directors and leaders a secure way to share knowledge, ideas, and best practices, ask for advice and grow their network. Our goal is to create a blueprint for future generations on how to build a successful IT operation.

Experience

1. Global Head of IT

   Fundbox

   Feb 2019 — Present · Tel Aviv, IL

   Planned and executed the 3-5 year IT vision for the company. Managed multi-million budget. Oversaw the execution of IT and Security projects and integrations. Led and mentored a team of 6 IT admins and specialists, two site admins, and oversaw contractors’ performance around the globe in multiple office and coworking spaces.Key Achievements:⍟ Reduced cost of IT spending by 25% optimizing SaaS license and asset management.⍟ Established the IT Security program, and created response playbooks.⍟ Guided the IT Business continuity and disaster recovery efforts.⍟ Played a key role in obtaining SOC2 Type 2 certification and establishing auditing guidelines.⍟ Established the vendor management program and data governance procedures.⍟ Standardized Knowledgebase, and implemented documentation best practices.⍟ Consolidate the company planning and execution to the Atlassian project management tools.⍟ Improved communication and agile practices between RND, PMs, Sales, and Marketing by creating a simple work request and execution framework. Reduced response and resolution time by 30%.⍟ Replaced legacy and on-site systems to become location independent to allow remote-first culture.⍟ Reduced employee onboarding and off-boarding by 95%(zero-touch) ⍟ Implemented continuous feedback programs both internally and with our customers.⍟ Established a personal development path for team members.Maintained 97% user satisfaction and 99.9% uptime of IT assets.Expertise in automating IT infrastructure including OKTA, JAMF, Munki, ERP, Microsoft Endpoint management, AzureAD, Sentinel, Fortinet, Zscaler, Zoom, Gsuite, AWS, Slack, GCP, Cisco, Meraki, HiBob, BambooHIR, Guru, Atlassian, Jira, Confluence, Atlas, Statuspage, OpsGenie, Airwatch, Halp, Guru, Knowbe4, DKIM, SPF, DMARC, SEIM, Malwarebytes, Sophos, ERP, LMS, CRM, Splunk, Jenkins, Malwarebytes, Uptycs, OSquery, Kolide, Office365, Netsuite, Ringcentral, Nice, PagerDuty, Panorays, Zendesk, Freshservice, A/V systems, VMware.

Skills

• Mobile Devices
• Team Leadership
• Cisco Ucs
• Photography
• Arcsight
• Hp Server Hardware
• Css
• Netapp
• Training & Development
• Cisco Technologies
• Servers
• Crm
• Employee Training
• Vdi
• Project Management
• Vmware
• Zimbra
• Shell Scripting
• Vpn
• Html 5
• Project Managment
• Html5
• Nas
• Html
• Dns
• Python
• Bash
• System Administration
• SEO
• Networking
• Microsoft Exchange
• San
• Apache
• Management
• Atlassian Jira
• Software Documentation
• Documentation
• Active Directory
• Cyber-Security
• Ldap Administration