Alexus Washington

About Alexus Washington

I’m a passionate internal communicator who believes great comms isn’t just about sending an email or posting a news article—it’s about making employees feel seen, heard, and valued through every message sent. Having worked with companies like PMI and Salesforce, I understand the unique challenges of communicating to a global, diverse workforce that could be working from anywhere, at any time. My secret weapon? Turning strategy into storytelling that inspires action and connection.

Experience

1. Global Internal Communications Specialist

   Project Management Institute

   Mar 2024 — Present · Houston, TX, US

   Produces comprehensive communication plans for high-priority, company-wide global campaigns, addressing complex challenges and delivering targeted, multi-channel messaging that drive record employee engagement— Developed and executed high-impact multi-channel communication plans that boosted employee engagement survey participation from 69% to 84%(+15%) and culture survey response rates from 46% to 78%(+32%) compared to the previous year— Designed and executed a multi-phase campaign to raise awareness and drive action during the annual performance review cycle, simplifying resources and tailoring messaging for managers and employees, fostering clarity, enhancing the experience, and achieving an impressive 98% completion rate— Launched internal newsletter platform (Contact Monkey), overseeing onboarding, design, and the optimization of the weekly editorial process. Achieved an average open rate of 76%, overwhelmingly positive feedback on content quality and design, and increased alignment and awareness of company priorities across teams— Spearheaded a change management campaign to introduce new employee expectations for 750 global employees, providing education and awareness about their impact on performance review criteria— Developed a project prioritization framework to efficiently evaluate intake requests, assigning tiered levels of support to projects based on urgency, complexity, importance, and alignment with business priorities— Developed and launched a Stakeholder Guide for Shared Success that included the team’s remit, a clearly defined process, channel overview, and resources driving clarity, enablement, and streamlined collaboration.

Education

• Columbia College (SC)

  M.Ed.

  2017 — 2018

• Coastal Carolina University

  Bachelor’s Degree

  2012 — 2016