Alexandra Tanase
Senior Services Manager @QS Quacquarelli Symonds
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
Senior Services Manager @QS Quacquarelli Symonds
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London, GB
EDUCATION
2004 — 2008
Universitatea Babeş-Bolyai, Cluj-Napoca
Bachelor's degree, International Relations and Affairs
2009 — 2012
Psychology
Bachelor's degree, Psychotherapy and Counseling
2012 — 2015
Asociaţia Română de Hipnoză Clinică, Relaxare şi Terapie Ericksoniană
Psychotherapist, Counseling Psychology
SKILLS
AnalysisQuality OrientedLeadershipInbound MarketingCall CenterAgileZendeskEvaluation StrategiesService-Level Agreements (Sla)Customer ServiceProject ManagementIT Service ManagementTeam LeadershipChange ManagementAgile Project ManagementProduct Road MappingBpoQuality AssuranceCustomer ExperiencePrince2IT RecruitmentProcess ImprovementContact CentersCrmItilRecruitingJiraService DeliveryTechnical SupportCustomer SatisfactionTrainingBusiness AnalysisEmail CampaigningProcess DiscoveryOffshore ManagementCall CentersSoftware as a Service (Saas)High-Volume RecruitingProject PlanningSla
ABOUT ALEXANDRA TANASE
Service Operations Leader | 17+ Years Scaling Global Teams & Driving Growth I…
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