Alex Taege
Principal Customer Experience PM at Microsoft focused on AI solutions
- Role
- Principal Customer Experience Program Manager at Microsoft
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Alex Taege
With over 12 years in the tech industry, I currently serve as Principal Customer Experience Program Manager at Microsoft, specializing in customer experience and product management. My work focuses on collaborating with global early-adopter AI enterprises to enhance the adoption of the Microsoft 365 Copilot product suite. Leveraging my expertise in Software as a Service (SaaS) and product management, I facilitate proactive customer engagements and gather strategic feedback to drive product improvements and alignment with market needs. At Microsoft, I have contributed to building strong executive relationships and influencing product roadmaps to improve market fit. My mission is to bridge the gap between enterprise customer needs and product innovation while supporting collaboration that fosters impactful solutions. Passionate about leveraging technology to solve business challenges, I thrive at the intersection of technology and strategy.
Experience
Principal Customer Experience Program Manager
Sep 2024 — Present · Redmond, WA, US
Customer Experience EngineeringGlobal Modern Work customer liaison for early-adopter AI enterprises, driving proactive engagements, product feedback and adoption insightsBuilding executive relationships, improving product market fit and influencing roadmap for Microsoft 365 Copilot product suite with strategic customers
Education
University of Stuttgart in cooperation with University Hohenheim
Master of Science (M.Sc.), Information Systems
2010 — 2012
Cooperative State University Baden-Wuerttemberg in Mannheim
Bachelor of Science (B.Sc.), Business Information Systems
2007 — 2010
Skills
- Influential Communicator
- Projektmanagement
- Microsoft Technologies
- IT Service Management
- Programmmanagement
- IT-Management
- Dienstleistungserbringung
- Unternehmensinformatik
- Presales
- Saas
- Software-Projektleitung
- Pre-Sales
- Unternehmensführung
- Service Delivery
- IT-Strategie
- Software Project Management
- Management
- Itil
- IT Management
- Analytical Skills
- Consulting
- IT-Service-Managment
- Project Management
- Cloud Computing
- Cloud-Computing
- Program Management
- IT Strategy
- Simplifying the Complex
- Microsoft Technologien
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