Alex Smailes
Project Manager | Driving On-Time Delivery & Renewals | Stakeholder Management & Process Optimization
- Role
- Project Manager at Amplity
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Alex Smailes
I’m a Project Leader with 10+ years of experience leading SaaS and healthcare technology initiatives that drive measurable business outcomes. I specialize in aligning product, engineering, and business teams to deliver complex implementations, improve processes, and scale operations.Certified in PMP, PMI-ACP, and CSM, I’ve managed multi-million-dollar portfolios, streamlined workflows that reduce delivery timelines, and built governance frameworks that improve renewals and customer retention. I thrive at the intersection of technology, customer success, and business strategy — translating big-picture goals into actionable execution.I’m passionate about building repeatable systems that enable cross-functional teams to perform at their best. Whether leading enterprise implementations, optimizing processes, or mentoring new leaders, I focus on creating long-term value for both customers and organizations.
Experience
Project Manager
Jan 2024 — Present · Atlanta, GA, US
Manage ~6 concurrent pharmaceutical commercialization projects ($1–3M each), delivering 100% on time and supporting full client renewals• Chaired the Process Improvement Committee, creating processes for project estimates, renewals, incentive compensation, and FTE/pricing alignment• Acted as pricing liaison, piloting a renewal process that secured client signatures two months early• Designed and launched a cross-functional New Leader Onboarding Program and 5-session PM training series• Led implementations for Amgen, Alvogen, Harmony, Radius, and Amneal (Crexont and DHE AI pilots) while maintaining continuity through leadership transitions• Recognized by executives for detailed communication, strong client management, and process leadership
Education
Georgia Institute of Technology
Bachelor's degree, Biomedical Engineering
2009 — 2013
Skills
- Consulting
- Secure File Transfer Protocol (Sftp)
- Crm
- Matlab
- Software Implementation
- Project Management
- Solidworks
- Data Entry
- Sugarcrm
- Hipaa
- Management
- Project Implementation
- Qgenda
- Labview
- Third Party Integration
- Ftp
- Photoshop
- Data Mapping
- Interfaces
- Microsoft Office
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