Alex Riach

Experience

1. Business Analyst

   WSP in the U.S.

   May 2023 — Present

   Provide user-focused agile business analysis to improve information management processes for our engineers, scientists, and other business stakeholders. • Engage stakeholders from a variety of engineering and scientific practice areas working in different sectors to create a shared understanding of their needs and the business value associated with those needs • Facilitate stakeholder collaboration on needs, priorities, and decision making through meetings, workshops, visual models, and other industry standard techniques. • Assist with backlog prioritization and maintenance for delivery of business value to IM users and stakeholders. • Elicit functional and non-functional requirements from stakeholders and refine them at the appropriate level of detail for different phases of improvement efforts. • Communicate effectively with various stakeholder groups, IM team, vendors, and IT groups on needs, priorities, updates, delivery of improvements, and feedback. • Collaborate with technical teams and vendors to ensure solutions and improvements focus on user needs, user experience, and delivering business value. • Assist with testing updated functionality and facilitate end user testing, feedback, and acceptance. • Lead IM training and training material development targeting different stakeholder groups including short videos, courses, and handouts while continuously improving training based on stakeholder feedback. • Measure impact and business value realized by users and stakeholders of IM efforts making this information readily available to stakeholders. • Software: Azure DevOps, Visio, OpenGround Cloud, SharePoint, EQuIS, ServiceNow, Pinnacle Series, IHS Markit, PowerPoint, Excel, Camtasia, SnagIt

Education

• University of Colorado Boulder

  Bachelor of Arts (B.A.), English Language and Literature, General

  2009 — 2013

Skills

• • Ability and Confidence to Put My Ideas Into Action. Designed Interactive Custo
• Marketing
• Networking
• Social Media Marketing
• Research
• Account Management
• Editorial
• Time Management
• Interviewing
• Training
• Corporate Recruiting
• Consulting
• Microsoft Excel
• Management
• Salesforce
• Sourcing
• Powerpoint
• Leadership
• • Problem-Solver Who Can Easily Adapt to Situations.
• Applicant Tracking Systems
• Microsoft Word
• Facebook
• • Both Mac & Pc Literate; Proficient in Microsoft Office, Understanding of Adobe
• Cold Calling
• • Strategic Thinker and Detail-Oriented.
• Customer Relationship Management (Crm)
• Salesforce.com
• Strategy
• Customer Service
• Microsoft Office
• Public Speaking
• Editing
• Social Networking
• Recruiting
• Social Media
• • Strong Presentation and Communications Skills.
• Analysis