Ranjan Mahto

Technical Support Engineer | Desktop Support | It Field Engineer |

Role
IT Field Engineer at Alchemy Techsol
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ranjan Mahto

Detail-oriented Technical Support Engineer with 3+ years of experience delivering L1/L2 support across Windows, macOS, and Linux environments. Skilled in troubleshooting hardware and software issues, resolving network problems, and managing tickets using Jira, ServiceNow, and Zendesk. Strong hands-on expertise in Active Directory, Outlook 365, Cisco Jabber, and various enterprise applications. Recognized for providing fast, reliable support, ensuring SLA compliance, and enhancing user satisfaction in both onsite and field environments.

Experience

  1. IT Field Engineer

    Alchemy Techsol

    Jan 2026 — Present · Kolkata, IN

    Blinkit — (Deployed via Alchemy Techsol India Pvt. Ltd.)

Education

  • Indira Gandhi National Open University

    BCA _NEW, Computer Application

  • UTECH GLOBAL INSTITUTE

    Diploma of Education, Computer Hardware And Networking

  • Bihar School Examination Board (BSEB)

    Science , Mathematics and Computer Science

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Ranjan Mahto — IT Field Engineer at Alchemy Techsol in Kolkata, WB, IN | Unifers