Alex Vo

Senior Cloud Solution Architect @ Boeing | Solution Architecture | Ex-Microsoft

Role
Senior Service Engineer at Microsoft
Location
Bellevue, WA, US
LinkedIn followers
500 followers

About Alex Vo

With extensive experience across enterprise systems, I specialize in AI and automation, currently serving as a Senior Service Engineer at Microsoft. My focus lies in leveraging Azure AI and Retrieval-Augmented Generation (RAG) to enhance operational efficiency and system reliability at scale. At Microsoft, I have contributed to the deployment and compliance of over Teams Room devices, maintaining security and operational excellence across global environments. Passionate about innovation, I collaborate with cross-functional teams to drive advancements in device management and usability while upholding governance standards.

Experience

  1. Senior Service Engineer

    Microsoft

    Dec 2010 — Present

Education

  • The University of Texas at Austin

    Bachelor of Arts, Biology

    1992 — 1997

  • DeVry University

    Bachelor of Science, Technical Management

    2006 — 2007

  • DeVry University

    Bachelor's degree, Computer Technology/Computer Systems Technology

    2007 — 2008

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Alex Vo — Senior Service Engineer at Microsoft in Bellevue, WA, US | Unifers