Alex Ormandy
Senior Customer Journey Manager - Credit Card Acquisition @Lloyds Banking Group
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WORK HISTORY
Senior Customer Journey Manager - Credit Card Acquisition @Lloyds Banking Group
Chester, GB
Leading a team of Customer Journey Managers to optimise end-to-end customer experiences, ensuring customer needs are prioritised, and driving continuous improvement across internal and external dependencies for the bank.
EDUCATION
University of Liverpool
Marketing Strategies - CPD
Liverpool John Moores University
BSc, Computer Science
SKILLS
ABOUT ALEX ORMANDY
15+ years leading digital product and customer journey transformation across regulated and high-scale environments.Strong track record of aligning technology, risk, and commercial priorities to deliver measurable outcomes.Comfortable operating across engineering, design, marketing and senior stakeholders.Experienced across Financial Services, Travel and Retail eCommerce.
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