Alex Joseph
Scrum Master @Elevance Health
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WORK HISTORY
Scrum Master @Elevance Health
Served as Scrum Master for Agile teams delivering digital member experience enhancements and claims processing automation within a SAFe environment.• Facilitated Scrum ceremonies (planning, stand-ups, reviews, retros) ensuring sprint commitments and alignment with business OKRs.• Partnered with Product Owners, Release Train Engineers, and cross-functional stakeholders to drive prioritization, backlog alignment, and roadmap execution.• Developed process checklists and standards for SAFe Agile Development Lifecycle to drive consistency and scalability. • Promoted continuous improvement, evolving team “Definition of Ready/Done” and removing impediments to increase quality and velocity.• Proactively identified and removed blockers to maintain team velocity, improve throughput, and ensure on-time delivery of commitments.• Shaped team behavior and improved performance by modeling SAFe values, coaching on Agile practices, and fostering a culture of accountability. • Consolidated data from multiple sources into executive-level briefings and dashboards for senior management and stakeholders.• Monitored and leveraged Agile metrics such as velocity, sprint predictability, and cycle time to guide team improvement and support data-informed decision-making.
EDUCATION
Sri Krishnadevaraya University
Bachelor of Engineering - BE
The University of Texas at El Paso
Master of Engineering - MEng
ABOUT ALEX JOSEPH
U.S. Citizen | Servant-Leader Scrum Master with 17+ years in IT and 7+ years advancing…
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