Alex M.

WORK HISTORY

SKILLS

ABOUT ALEX M.

Thrives in dynamic Business & IT environments and has over 23 years experience working in the Financial Services sector, notably Banking but also the Public sector. As a change agent, I have successfully built and maintained long lasting business relationships through strong stakeholder engagement skills; this is reflected in my last client using my services for over 12 years Successful delivery of IT, Business and Service related change across large international blue-chip organisations Wide ranging business sector experience Project Management expertise, including, but not limited to Prince and ITIL Conversant with a wide range of technologies, including core banking systems, ATM & e-commerce platforms and desktop applications (e.g. MS Office, Project, Visio, etc) Successful management of multi-million pound budgets Risk and issue management expertise Considerable international experience Successful builder of long-standing business relationships Strong interpersonal skill set, extensive management and leadership experience SELECTED ACHIEVEMENTS Played a significant international role in the successful build and launch of an on-line Savings Bank in Germany for LBG, overcoming cultural, language and geographical barriers Effectively and skilfully delivered a challenging range of change management projects for HBoS Group IT. Service levels and standards had to be maintained during project delivery. Excellent stakeholder relationships and best practice expertise ensured expectations were met Played a significant offshore role in the effective implementation of a new offshore MI and CRM system in Jersey for LBG. This also required sensitive handling of cultural and geographical barriers with offshore colleagues and suppliers, as well as successfully overcoming governance challenges