Alexander Lotterer
Global Lead Customer Success Strategy & Innovation @SAP
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WORK HISTORY
Global Lead Customer Success Strategy & Innovation @SAP
Stuttgart, DE
Responsible for SAP Signavio’s Customer Success strategy and innovation efforts focused on aligning and integrating our Professional Services and Customer Success organizations, strategies, offerings, etc. Lead for post-merger activities integrating services business of newly acquired LeanIX into SAP.
EDUCATION
Hochschule Esslingen - University of Applied Sciences
Bachelor's degree, Business Administration/Industrial Management
ABOUT ALEXANDER LOTTERER
I am an experienced leader with 20+ years of experience in selling, managing, and delivering process management and transformation initiatives to drive tangible business outcomes through the alignment of people, process and technology. My focus is on managing and executing complex business and IT initiatives by working closely with clients, stakeholders and team members in various industries around the globe.As a hands-on team player and collaborator with a passion for leading multi-cultural teams, I work with large, mid-size and startup companies in Europe, Americas and Asia-Pacific. Project experience from more than 70 BPM or transformation initiatives with companies like Johnson & Johnson, Bristol-Myers Squibb, Comcast, Dow Chemicals, BASF, Johnson Controls, Phillips, Boeing, Audi, Siemens, Dell, Intel, Lowes, Axa, Moody\'s, Coca Cola, Bilfinger, Telstra, USAA, etc. In my current role as Global Vice President - SAP Signavio Services at SAP, I am responsible for leading the SAP Signavio consulting and training services teams supporting our client\'s process transformation journeys worldwide. This includes Go-To-Market activities, leading consulting projects, our Signavio Academy and developing our global professional services team.Specialties: Strategic Planning, Team Leadership, Management Consulting, Process Improvement, Business Process Management (BPM), SAP-enabled Business Transformation, Process Governance, Client Relationship Management (CRM), Partner Strategy & Management, Project Management, PMO, Change Management, Mentoring, Startups, SaaS, Process Mining, Lean, Six-Sigma, Signavio, ARIS, Salesforce
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