Alex Lias

About Alex Lias

With over 9 years of experience as a senior software developer, I have a passion for creating innovative and impactful solutions for complex business problems. I currently work at TotalCX, a leading provider of cloud-based phone systems for customer service and sales teams. At TotalCX, I develop and maintain the core functionalities of the phone system, such as keyword detection, live text call monitoring, analytics and reports, and mishandled call detection. I use a range of technologies, such as.NET Core, Azure, SQL, HTML5, Bootstrap, and Unit Testing, to ensure high quality and performance standards. I also collaborate with other developers, testers, and project managers to deliver timely and effective results for our clients. In my previous roles, I have also developed and supported various applications for the copper mining management process, the environmental information management system, and the real-time drilling analytics system, using different technologies and frameworks, such as ASP.NET MVC, ASP.NET API, SQL, TypeScript, C++, Python, RabbitMQ, JavaScript, Dart, C#.NET, VB, XML, and Windows Forms. I have also published multiple papers on typical testors and feature selection in pattern recognition and artificial intelligence journals. I am always eager to learn new skills and technologies, and to apply them to solve real-world challenges. I am also committed to delivering value and satisfaction to my clients and stakeholders, by understanding their needs and expectations, and by customizing solutions that suit their unique goals and contexts. I enjoy working with diverse and talented teams, and I believe in the power of collaboration and communication. If you are looking for a senior software developer with a master\'s degree in computer science, and with extensive experience and expertise in cloud, SQL, and.NET technologies, let\'s connect. I would love to hear from you and discuss how we can work together.

Experience

1. Senior Software Developer

   Totalcx

   Aug 2019 — Present · Houston, TX, US

   Developed and maintained a cloud-based phone system, whose main functionalities are keyword detection, live text call monitoring, analytics & reports, and mishandled call detection. Technologies used.NET Core, Azure, SQL, HTML5, Bootstrap, Unit Testing.

Education

• Universidad de Oriente

  Bachelor's degree

  2003 — 2008

• Universidad de Oriente

  Master Degree

  2009 — 2011