Alexis Gros

Human Resources Manager @Every Way Insurance Agency

Thibodaux, LA, US

Oversee recruitment and onboarding of insurance agents, adjusters, underwriters, and other staff.• Develop and update HR policies to comply with federal, state, and insurance-industry regulations.• Maintain employee records and ensure compliance with insurance licensing requirements.• Manage employee relations, conflict resolution, and workplace investigations.• Implement performance management systems specific to sales targets, claims processing efficiency, and customer service.• Support leadership with coaching and guidance to improve employee engagement and retention. • Overseeing and working with accounting/bookkeeper to handle tasks related to employee benefits, salaries, etc. • Manage employee benefits (health, retirement, insurance perks) and ensure compliance regulations. • Coordinate continuing education and licensing renewals for insurance agents. • Develop leadership training for managers and compliance training for staff (e.g, ethics, fraud prevention, data privacy). • Ensure compliance with employment laws and industry-specific rules. • Oversee workplace safety and workers’ compensation programs. • Support audits related to HR, payroll, or regulatory bodies in the insurance field. • Partner with senior leadership to align workforce planning with company growth goals. • Lead diversity, equity, and inclusion initiatives within the insurance workforce. • Monitor HR metrics (turnover, cost per hire, employee satisfaction) and recommend improvements.