Alexis Gomez

Product and Compliance Operations Manager Cross-functional Leadership Business Planning @Moneygram

Alexis was promoted to a dual-role, ensuring compliance to international laws on money laundering—while overseeing the corporate Sales Operations Team for the US, Canada and LATAM. As Product and Compliance Operations Manager for the LATAM & Caribbean Agent Oversight Team, he orchestrates daily operations of the regions’ sales agents, plus compliance / risk evaluation / mitigation issues for 45 countries and 173 relationships with 66K+ agent locations handling 40M+ transactions totaling ~$11B / year. His Select Achievements Include: • Mitigating all money-laundering threats. Performed 129 total reviews in Q3 / Q4 2020, 147 reviews in Q1 2021. • Manage (5) Regional Compliance Managers who handle agent training. Developing SOPs Auditing Agent Operations Checks & Balances Minimizing Risk / Violations Sales Operations Growth Territory Management In his capacity directing the Sales Operations Team for the Americas, Alexis supports the sales teams and agent relations—serving as principal contact for operational issues affecting service performance. He also manages (3) GTM Managers. His Select Achievements Include: • Played critical role introducing 17 new electronic channels (direct bank account deposit, mobile wallets) in 1st 90 days of tenure. • Serve as key contact for Platform-as-a Service (PaaS) expansion—managing (4) implementations. Business Planning / Execution Product / Platform Delivery & Implementation Project Management Cross-Functional Team Management Sales Forecasting & Analysis Process Mapping