Alexis Redmond
Functional Lead Analyst @Long Beach City College
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WORK HISTORY
Functional Lead Analyst @Long Beach City College
Long Beach, CA, US
Led successful campus-wide implementation of the TracCloud Learning Center management system- Conducted training sessions for over 100 TracCloud users on scheduling, resource management, login procedures, and reporting modules- Provides supporting documentation and training to end users, including the creation of business process guides, video demonstrations, and training manuals- Liaison for the Admissions and Records and Noncredit departments at Long Beach City College- Provides bi-monthly training sessions for Admissions & Records staff members- Performs complex business and systems analyses of current practices, processes, and workflows- Recommends modifications or new processes to integrate with enterprise system module processes- Develops testing and implementation plans for new systems, enhancements, and upgrades- Reviews projects post-implementation to ensure compliance with specifications- Provides PeopleSoft Campus Solutions 9.2 technical support via ticketing system
ABOUT ALEXIS REDMOND
I seek to utilize my creativity, experience in media production and technical skills in a…
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