Alexis Fletcher
IT Support & Talent Acquisition
- Role
- Customer Operations Engineer at iTradeNetwork, Inc.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Alexis Fletcher
I am a seasoned professional with expertise in recruiting, onboarding, and credentialing, specializing in healthcare and technology sectors. I excel at aligning top talent with organizational needs, managing end-to-end recruitment processes, and ensuring seamless onboarding and credentialing to meet industry standards.With a background as an Operations Engineer, I bring technical insight to streamline processes and collaborate effectively with cross-functional teams. My proven sales experience, marked by exceeding quotas, reflects my ability to build relationships and drive results.I thrive in fast-paced environments, delivering solutions that strengthen talent pipelines, optimize workflows, and create measurable value for organizations.
Experience
Customer Operations Engineer
Feb 2024 — Present · Charlotte, NC, US
Facilitate troubleshooting for supply chain management (SCM) software, assisting both internal and external customers. I prioritized addressing production issues promptly by swiftly coordinating and mobilizing the right resources, escalating support for any customer concerns or problems as needed.Skills: Software as a Service (SaaS) • Customer Relationship Management (CRM) • Communication • Analytical Skills• Confluence • Jira • Salesforce.com Administration
Education
Charleston County School of the Arts
Diploma, Theatre/Theater
2010 — 2014
University of South Carolina
Criminalistics and Criminal Science
2019
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