Alexis Costello

Experience

1. Store Manager

   alexanderwang llc.

   Oct 2023 — Present · NJ, US

   The Store Manager leads all facets of the business promoting brand engagement and loyalty to clients in order to achieve store business goals.• Lead both the SoHo Flagship and American Dream locations, driving brand vision and operational excellence across markets from June to September, 2024. Created and piloted 30-60-90 onboarding program, elevating training and service standards.• Stabilized business by focusing on optimization and employee development, Y1 results: ATV +6.6%, AUR +21%, despite negative business comp.• Implemented a new store layout highlighting RTW, maximizing intentional traffic resulting in conversion doubling, on average.• Restructured store team achieving substantial savings in personnel cost.• Developed clienteling programs from scratch, driving outreach-based sales from 2% to 15%. Served as key consultant for the successful launch of a new clienteling tool, ensuring cross-functional alignment and adoption across stores.• Initiated a localized luxury clientele strategy targeting high-net-worth individuals (Giants/Jets WAGs and athletes), increasing brand visibility and engagement.

Education

• Montclair State University

  Bachelor of Science - BS, Biology, General

• The College of New Jersey

  Bachelor's degree