Alexis Torres

About Alexis Torres

Provident Jewelry has been family owned and operated since opening the door of our original location in West Palm Beach, Florida in 1993.Over the past 30 years, we have expanded to seven locations in Florida becoming one of the most respected and trusted buyers and sellers of fine estate jewelry, rare gems and luxury timepieces in the country.At Provident Jewelry we focus on superior customer service, exceptional value, attention to detail and unwavering integrity.Discover the perfection and professionalism offered by Provident Jewelry by visiting one of our exquisite showrooms in West Palm Beach, Naples, Jupiter, Fort Myers, Palm Beach, and Wellington.

Experience

1. General Manager

   Provident Jewelry

   Dec 2011 — Present

   Manage high-value accounts and maintain strong relationships with key clients to drive business growth and achieve organizational goals.Lead e-commerce strategy by expanding internet sales on platforms such as eBay, 1st Dibs, and Rubylux.com, contributing to increased profitability.Oversee daily operations, including inventory management, payroll, and special orders, ensuring smooth and efficient business functions.Create comprehensive business reports, highlighting key initiatives, metrics, and corporate performance insights for informed decision-making.Align business operations with company objectives, overseeing ad-hoc projects and delivering valuable outcomes.Act as the managerial authority in the absence of senior management, ensuring security and proper handling of the vault across multiple locations.Mentor and lead a team of 10+ sales associates, fostering a motivating environment to develop diverse skill sets and enhance performance.Train new associates to excel in various client interactions, ensuring preparedness for all encounters.Key Achievements:Specializing in High Net Worth Clients and Sales, delivering tailored services and building lasting, profitable relationships.Demonstrated diplomatic skills in both English and Spanish, building relationships across diverse organizational levels.Excelled in prioritizing and optimizing managerial tasks to ensure efficient and accurate execution of multiple responsibilities.Feel free to reach out to me at 23••••••24 if you need further assistance.

Skills

• Fine Jewelry
• Processing New Merchandise
• Transfer Transactions
• Processing Return to Vendor
• Processing Repairs
• Customer Relations
• Inventory Maintenance
• Direct Sales
• Computer Literate
• Vendors
• Customer Service
• Management
• Marketing
• Inventory
• Microsoft Word
• Small Business
• Time Management
• Sales
• Customer Satisfaction
• Jewelry
• Luxury
• Negotiation
• New Business Development
• Public Relations
• Retail
• Selling
• Sales Management
• Leadership
• Marketing Strategy
• Social Media Marketing
• Social Networking
• Advertising
• Budgets
• Public Speaking
• Event Planning
• Social Media
• Tourism
• Luxury Goods
• Inventory Management
• Budgeting