Alexis P.
B2B SaaS Customer Success Leader | Connector of Top Talent | Career Mentor | Passionate about helping companies and people grow and succeed 🌱
- Role
- Strategic Customer Success Manager at Crescendo
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Alexis P.
I\'m an experienced client service executive, specializing in leading start-up and growth stage software service teams from Series A to Series D+. My focus is always through the people - whether that\'s internal recruitment and employee success, being a mentor to students, or external customer success.Being a focused and naturally curious leader, my goal is always to help elevate and motivate those around me to continuously improve and make an impact. A key to my individual and team successes has been my ability to create strategies and execute them.I thrive in fast-paced and collaborative environments. I love working in global settings where diversity of thought has led to more innovative solutions.In my personal time I strive to continuously improve our planet and local communities serving on non-profit boards and volunteering working with our future business leaders. You can always find me with my dog, friends, and exploring inside and outside of the US as often as I can.
Experience
Strategic Customer Success Manager
Aug 2025 — Present
Education
Insituto Internacional - Madrid, Spain
Study Abroad, Syracuse University, Spanish Language and Literature
Syracuse University
Bachelor of Arts - BA, Magna Cum Laude. Dual Degrees: Advertising, Spanish - Minor: Psychology
The Johns Hopkins University
Master of Science - MS, Environmental Sciences and Policy
Skills
- Public Relations
- Media Strategy
- Interactive Marketing
- Online Advertising
- Social Media Marketing
- Mobile Marketing
- Marketing
- Software Project Management
- Radio
- Marketing Strategy
- Integrated Marketing
- Digital Strategy
- Strategic Planning
- Media Planning
- Social Media
- Digital Media
- Marketing Communications
- Media Buying
- Strategy
- Digital Marketing
- Advertising
- Outdoor Advertising
- Television
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