Alexis Andrei
Design Student
- Role
- Flight Attendant at United Airlines
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Alexis Andrei
I\'m a highly skilled Sales Supervisor, Flight Attendant and Communications Professional with over 9 years of diverse experience in driving revenue and customer retention through strategic operations management and through facilitating the highest levels of customer service, in a variety of industries, including the Retail and Fashion arenas. I have extensive experience in driving the talent life cycle and inspiring the team to deliver total company contribution, while aligning day-to-day operational activities with company strategies. I enjoy building strong relationships and work well with people at all levels of the organization, including stakeholders, customers, vendors, and team members.Technical Skills: Microsoft Office (Word, Excel, Power Point, Outlook & Database Applications) Typing Speed: 92 WPM Adobe Creative Suites: InDesign, Photoshop, Illustrator & Previous Knowledge of Contribute Apple iWork, iMovie; WordPress & Google Analytics a••••••••@live.com
Experience
Flight Attendant
May 2015 — Present
Led Hospitality and Safety Protocol for domestic and international flights For United Airlines. Managed all procedures in a tactical and friendly manner, providing issue resolution support in various languages including Dutch, Spanish, and English. Effectively displayed exceptional interpersonal skills, assertiveness, and influence, including resolving conflicts with grace, maintaining composure, and focusing on ensuring an optimal customer experience to drive loyalty. Provided leadership, direction, and support to passengers and other crew members in stressful, emergency, or evacuation situations, as well as performed CPR, first aid, and other emergency medical techniques as needed. Successfully sold and served food, beverages, up-selling various other amenities in accordance with service standards, while handling credit transactions for liquor, audio equipment, and other items. Attended and participated in pre-flight briefings with Pilots and fellow Flight Attendants, while also communicating and ensuring compliance with company/Government safety and security procedures. Reinforced FAA and other regulatory requirements for passenger and flight crew safety, reading, interpreting, and demonstrating safety briefings for passengers. Leveraged technology to manage technical and specialized information, maintaining accurate data and monitoring key performance metrics. Actively recruited prospective flight attendants by preparing job descriptions, organizing recruitment events and managing hiring process. Developed, facilitated and supervised training programs for new seasoned employees
Education
Houston City College
Associate of Arts and Sciences - AAS, Fashion/Apparel Design
Sam Houston State University
Bachelor of Arts (B.A.), Mass Communication, with an emphasis in Public Relations
Skills
- Writing
- Editing
- Microsoft Word
- Blogging
- Research
- Adobe Photoshop
- Advertising
- Administrative Functions
- Public Relations
- Media Relations
- Customer Service
- Microsoft Powerpoint
- Social Media
- Teaching English as a Second Language
- Social Networking
- Social Media Marketing
- Teaching
- Time Management
- Press Releases
- Microsoft Office
- Newsletters
- Indesign
- Sports
- Fashion
- Leadership
- Marketing
- Powerpoint
- Microsoft Excel
- Corporate Communications
- Journalism
- Public Speaking
- Communication
- Photoshop
- Event Planning
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