Alexis Williams
Award winning transformational operations leader with a track record of spearheading large-scale initiatives, driving operational agility, and leveraging technology to achieve strategic enterprise objectives.
- Role
- Director of Operations at Ais Apex Infinite Solutions
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Alexis Williams
I am an operations and technology leader who brings structure to chaos and helps…
Experience
Director of Operations
Aug 2025 — Present · Indianapolis, IN, US
Operational Leadership & Service Delivery – Drive efficiency across daily operations, service desk, field, and remote support teams, ensuring scalable processes and adherence to ITIL best practices.Financial & Resource Management – Support budgeting, forecasting, and cost optimization while aligning services with margin and efficiency goals.Team & Culture Development – Recruit, mentor, and upskill staff while fostering a culture of accountability, agility, and transparency.Technology, Vendor & Compliance Oversight – Optimize MSP tool stack, manage vendor relationships, and uphold compliance with security frameworks (NIST, CIS, HIPAA, data protection).
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