Lexi Karlson
Senior Operational Excellence Manager @Flexport
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WORK HISTORY
Senior Operational Excellence Manager @Flexport
London, GB
Operating at Director-level scope, advising executive leadership on operational strategy, workforce transformation, and cost optimisation across EMEA operations.
EDUCATION
University of Antwerp
Advanced Masters, Maritime and Air Transport Management
Texas A&M University
Bachelor of Arts (B.A.), English Literature
ABOUT LEXI KARLSON
I lead large-scale operational transformation and value creation initiatives, with a focus on translating operational complexity into measurable financial outcomes. Currently driving Operational Excellence across EMEA within a global organisation, partnering with senior leadership to redesign operating models, optimise cost-to-serve, and deliver scalable, data-driven performance improvements. My work sits at the intersection of operations, finance, and technology, with a particular focus on- Building global Time-to-Serve models to enable cost-to-serve optimisation and financial planning - Leading AI-driven transformation across operations, engineering, and finance - Linking operational drivers to financial outcomes (cost, headcount, productivity) to support executive decision- making I bring a combination of- Operational strategy (operating model design, cost optimisation, transformation strategy)- Execution (end-to-end delivery of complex, cross-functional programmes)- Financial acumen (connecting operations to margin, cost, and performance outcomes)
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