Alexis Malaussena
Senior Account Supervisor, Crisis & Issues Management at Zeno Group
- Role
- Senior Account Supervisor, Crisis & Issues Management at Zeno Group
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Alexis Malaussena
Alexis Malaussena is a strategic communications leader who advises global organizations…
Experience
Senior Account Supervisor, Crisis & Issues Management
Jun 2024 — Present · Washington, DC, US
Leads crisis preparedness and issues management programs for multinational clients- Crafts integrated communications strategies and response plans- Develops tailored playbooks and escalation protocols to strengthen organizational resilience- Directs internal communications for organizational change, critical incidents, and reputational challenges- Designs and facilitates crisis workshops, equipping leaders with real-time response skills - Advises on executive visibility strategies, including thought leadership, media engagement, and speaking opportunities- Oversees development of clear, consistent messaging across audiences and channels- Conducts reputational risk assessments to ensure alignment with business goals and stakeholder expectations- Drives change communications in partnership with cross-functional teams to support timely, coordinated execution- Mentors junior staff and manages cross-functional teams to deliver high-quality work under pressure.
Education
New York University
Bachelor of Arts, Broadcast Journalism and Political Science
Skills
- Writing
- Editing
- Microsoft Word
- Communication
- Editorial
- Powerpoint
- Journalism
- Social Media
- News Writing
- Interviews
- Wordpress
- Text Editing
- Ap Style
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