Alexis Bell

About Alexis Bell

Traveling executive by day, prolific artistic development navigator by night. I have…

Experience

1. Intake Outreach Supervisor

   CEDA

   Nov 2024 — Present

   This role requires supervising and developing Outreach Intake Specialists, establishing goals, implementing standardized intake procedures, and collaborating with internal and external teams for seamless transitions between intake and subsequent stages in the application processes. Demonstrating good, independent judgment for two Illinois community and economic development association outreach teams.Essential duties-Supervise and develop two teams of Outreach Intake Specialists, providing guidance, training, and performance feedback-Establishing and overseeing performance targets for the team based on departmental goals-Develop and implement standardized intake procedures to ensure consistency and efficiency across the intake process-Developing outreach strategies to incorporate intake initiatives to align with departmental organizational goals-Handling escalated inquiries or complex cases, providing resolution or directing them to the appropriate resources-Analyzing intake data to identify trends, opportunities for improvement, and areas of concern-Conducting periodic audits of intake applications and documentation to ensure accuracy, completeness, and compliance with Energy Services policies and procedures-Collaborating with internal and external departments or teams to facilitate seamless transitions between intake and subsequent processes-Analyzing data and prepare reports to aid in making strategic decisions about ongoing intake initiatives-Prepare management reports-Foster a culture of continuous learning and improvement within my two outreach teams-Developing and monitor rotating team schedules as intake needs are requested throughout Cook County-Creating communication guidelines and protocols for onsite and remote intake-Handle all marketing for two intake/ outreach offices-Outreach engagement initiatives to community facilities-Building partnerships with other local non profit organizations.

Education

• Howard University

  Bachelor's degree

  2017 — 2017

• North Carolina Agricultural and Technical State University

  Bachelor's degree

  2012 — 2016

Skills

• Customer Service
• Microsoft Office
• Photoshop
• Social Networking
• Editing
• Microsoft Excel
• Microsoft Word
• Marketing
• Powerpoint
• Research
• Teamwork
• Team Building
• Team Management
• Strategic Planning
• Pricing Strategy
• Project Planning
• Project Management
• Video Production
• Production Management
• Adobe Photoshop
• Microsoft Powerpoint