Alexis Athenas
Director of Cx @Cipherowl
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WORK HISTORY
Director of Cx @Cipherowl
Kansas City, MO, US
EDUCATION
Florida State University
Bachelor's degree, Psychology, Business
SKILLS
ABOUT ALEXIS ATHENAS
Previously, I served as Chief of Staff at Hilltop Technologies, where I led cross-functional initiatives across customer success, finance, HR, and international expansion. Before that, I helped launch MPCH.com’s Design Partner Program and stood up scalable CX infrastructure using tools like ChurnZero and Salesforce. At Chainalysis, I worked directly with global crypto exchanges, Web3 platforms, and government customers to grow enterprise accounts, maintain a 97% renewal rate, and build customer advisory boards that fostered executive engagement.My foundation in compliance and financial crime investigations was built at EY, where I supported top-tier financial institutions on AML, KYC, and transaction monitoring programs.I bring a deep understanding of startup dynamics, a hands-on approach to solving problems, and a genuine passion for helping teams deliver thoughtful, trust-driven customer experiences. Open to consulting opportunities, collaborations, or connecting with others building in the Web3 space.
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