Alexio Vallejo
Crisis Management and Compliance Officer
- Role
- IT Analyst at Cartus
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Alexio Vallejo
Providing quality technician skills and continue to be a top analyst for volume on calls, metrics, and responses to emails.Adheres to allmetrics, and assists with Desktop support and Telecom with moves, replacement of computer parts, and as well as services.Assisted in setting up the company with TFA (Two Factor Authentication) as an additional layer of secure logins for both Terminal Server and Virtual Private Network (VPN) employees within the company.Skills: Active DirectoryService Desk Express ticketing systemSharepointMimecast Office 365 adminCisco WebexMicrosoft OfficeVPNTwo Factor Authentication
Experience
IT Analyst
Aug 2013 — Present · Danbury, CT, US
Education
University of Bridgeport
Bachelor's degree
2005 — 2010
CSB Media Arts Center
Certification
2009 — 2010
Skills
- Box.com
- Virtual Private Network (Vpn)
- Microsoft Outlook
- Microsoft Office
- Active Directory
- Telecommunications
- Service Desk Express
- Customer Satisfaction
- Sharepoint
- Quality Assurance
- Customer Service
- Two-Factor Authentication
- Disaster Recovery
- Microsoft Excel
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