Alexia Luong
Customer Relationship Manager @Sweet Futures 1, Llc
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WORK HISTORY
Customer Relationship Manager @Sweet Futures 1, Llc
Serves as the firm’s primary Salesforce Administrator, overseeing the input, organization, and maintenance of new account data to ensure accuracy, accessibility, and adherence to industry standards. Streamlines onboarding workflows and support cross-departmental teams by providing reliable CRM insights, enhancing operational efficiency, and improving the overall client experience. Additionally, assists with a range of projects and responsibilities to support business development and firm growth.
EDUCATION
University of North Florida
Bachelor of Business Administration - BBA
ABOUT ALEXIA LUONG
As the primary Salesforce Administrator at Sweet Futures 1, LLC, a commodity futures introducing broker, I focus on ensuring client data is accurate, organized, and accessible. I specialize in streamlining new account onboarding, maintaining CRM integrity, and supporting adherence to industry standards.Beyond Salesforce administration, I collaborate with cross-functional teams to enhance workflows, improve operational efficiency, and strengthen the overall client experience. I also contribute to a wide range of projects that support business development and firm growth.I am passionate about leveraging technology and organization to create seamless processes that benefit both clients and colleagues.
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