Alexia Harger

Senior Client Service Manager

Role
Senior Client Service Manager at Knoza
Location
Portland, ME, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alexia Harger

Talented Account Manager proficient in client relations and strategic planning…

Experience

  1. Senior Client Service Manager

    Knoza

    May 2021 — Present · Orlando, FL, US

    As a Senior Client Services Manager at Knoza Consulting, I led strategic account management for high-value clients, ensuring their long-term success on the Amazon platform. I directed multi-channel advertising strategies, optimized inventory operations, and leveraged performance analytics to drive measurable growth. In addition to owning client relationships, I collaborated cross-functionally with sales, marketing, and operations teams to deliver cohesive solutions. I also mentored junior team members and resolved complex challenges with a proactive, solutions-focused approach—helping strengthen client trust and maximize retention.

Education

  • University of Central Florida

    Marketing

    2012 — 2016

Skills

  • Advertising
  • Social Networking
  • Social Media Marketing
  • Powerpoint
  • Microsoft Excel
  • Customer Service
  • Leadership
  • Time Management
  • Social Media
  • Microsoft Office
  • Sales
  • Teamwork
  • Management
  • Photoshop
  • Microsoft Word
  • Event Planning
  • Responsiveness
  • Networking
  • Public Speaking

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Alexia Harger — Senior Client Service Manager at Knoza in Portland, ME, US | Unifers