Alexander Gudkov
Technical Support Engineer
- Role
- Technical Support Engineer at Reltio
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Alexander Gudkov
I am a self-taught IT developer with a strong background in marketing and finance…
Experience
Technical Support Engineer
Oct 2022 — Present
Assist and educate companies on their needs regarding Master Data Management (MDM) platform- Work in cloud environments such as AWS and GCP- Utilize REST API calls to update customer data and tenant configuration using JSON- Work in Postman to execute customer\'s requests- Create technical documentation for internal and external use- Work with PagerDuty to address urgent customer requests- Use JIRA to communicate with internal teams on current projects/tickets- Identify and resolve client\'s issues, providing efficient solutions in a timely manner
Education
Udemy Academy
The Complete Web Development Bootcamp
2020 — 2021
Moscow Banking Institute (MBI)
Secondary Special Education, Banking and Financial Support Services
2004 — 2006
UC Irvine
Accelerated Certificate Program, Marketing
2014 — 2014
UC Irvine
Accelerated Certificate Program, Business Administration
2011 — 2012
Plekhanov Russian University of Economics
Master’s and Bachelor's Degree, Finance
2006 — 2009
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